Using the following phrases, write an email with minimum of 50 words to the customer Mr. Gill Roy explaining delay to the project, sign the email as John:
Payment processing system - schedule - 10th May (Friday) - Unexpected power outage - 3 days - Overall delay-7 days - includes recovery of lost work - will not recur
TCS Verbal Ability Test Set2 : Sample Answer
Dear Mr Roy,
The project payment processing system will be delayed. The schedule to be delivered on 10th May (Friday) could not be met owing to unexpected power outage. It will take 3 days to restore the power. Hence there will be overall delay of 7 days. This includes recovery of lost work. Sorry for the inconvenience caused to you. This will not recur in future.
Thanks and regards,